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Thu, Mar 24, 2005

More Usability Sprint Fallout    #

More fallout from the FLOSS Usability Sprint. A number of participants, spearheaded by JoelAufrecht, have launched the Open Web GUI project. The idea is simple: Create highly usable web pages for common administrative CMS tasks and distribute them under an OpenSource license. The motivation is simple. The administrative function of most OpenSource CMSes are largely the same. One way they could help each other is to collaborate on developing a highly usable UI (including menu layout, workflow, etc.) for common tasks that any project can use. They're looking for visual designers and usability folks to help out; check out the web site for more information.    (IG9)

I spoke at BayCHI on March 8. We had a great turnout, including many of the participants from the sprint. It was great to see those familiar faces. (Has it really been only a month?) RichardAnderson blogged about my talk and contributed some anecdotes of his own. TonyChang also blogged the talk, and reiterated a problem that RashmiSinha had made:    (IGA)

What are the incentives for usability analysts to help open source projects? Eugene mentioned having public work that one can cite in a resume, but there must be more than that...    (IGB)

Marketing isn't the only incentive. There are folks who pay for OpenSource work, but most of these folks aren't hiring usability practitioners. One reason for doing this sprint was to make these people realize that they should. The money is there; it's a matter of making the case that the money would be well spent by investing it in usability.    (IGC)

Finally, MaryHodder has been taking the notion of ExtremeUsability, which emerged from the sprint, and has been running like crazy with it. Her anecdotes are great, and I have a feeling that where she's taking the notion will be even better.    (IGD)

/blueoxen | Posted at 4:07pm

Kwiki::Purple, Wiki Deep Thoughts    #

My ex-partner-in-crime, ChrisDent, has been busy coding and expounding. Last month, he released Kwiki::Purple, a PurpleNumbers plugin for Kwiki. You can play with it on his test site.    (IFZ)

This is fantastic news on a number of fronts. First, it's further validation of our strategy to have the ideas take over the world, not the code. As I've said from the beginning, the purpose of PurpleWiki is to be a vehicle for ideas. Our goal was not for PurpleWiki to become the Wiki, but for other Wikis to steal our best ideas. There are now three Wikis with PurpleNumbers -- Kwiki, Zwiki, and PurpleWiki -- with hopefully more to come.    (IG0)

Second, the fact that Chris was able to implement this as a Kwiki plugin makes Kwiki a more viable option for BlueOxenAssociates as its Wiki platform of the future. This is a good thing for many reasons.    (IG1)

Chris has also been doing some expounding on Wikis. His entry, "Why Wiki?", is old hat for folks who know Chris, but it's a nice, clean summary of his views for those who don't. His framing of augmentation versus automation (discussed in much more detail in his paper, "The Computer As Tool: From Interaction to Augmentation") is powerful, and I've borrowed it in my own thinking and writing. I also liked this line:    (IG2)

Architecting these sorts of tools may not solve poverty and hunger, or alleviate suffering in the aftermath of a disaster, but the tools can augment people actively doing that work. I happen to be good at making the tools go, so that's where I look to fit myself into the puzzle.    (IG3)

Chris's thoughts on Wikis as an external cache is another good piece. Two quick comments. First, viewing Wikis as an external cache reveals an important constraint. They are most valuable to folks who are already immersed in a conversation, because those folks already have some context that aids them in exploring the Wiki. For example, Wikis used for self-documenting events are not so good at involving those who did not participate, but they are extremely valuable for those who did. At the same time, they are better than nothing. If someone is motivated enough, they can use Wikis as a springboard for acquiring the context they need, and thus gain value that way. ThinkOutLoud is good.    (IG4)

Second, Chris writes:    (IG5)

I've found that in order for outboard processing to work there's several design and process guidelines that have to be reached. Here are some: interaction must be highly responsive, noise in the interface must be minimized, structural mechanics and metaphors in content need to be consisent, names must have value, it must be there when you want it, when there is a shared brain its context is shared as well (e.g when some members of the company have a discussion about design it it is done in an archivable fashion).    (IG6)

(Emphasis is mine.) It's ironic that Chris cites highly responsive interaction as a requirement for collaboration on an asynchronous medium to work. I agree that this is an important pattern of effective collaboration, but I wouldn't go so far as to say it's a requirement. There is an alternative mode, one that emphasizes deep thinking augmented by infrequent, but deep interactions. A big void in the collaborative space are tools that augment this mode of interaction. See my design notes on Abelard for an example of what such a tool might look like.    (IG7)

/collaboration/tools | Posted at 3:18pm

Peter Jones Blogs    #

Catching up on some much overdue blogging. Wanted to welcome PeterJones to the blogosphere. Peter has been an active member of the BlueOxen CollaborationCollaboratory from the start, and I've been encouraging him to blog for about as long. His blog, (:techanarti), covers tech and politics.    (IFY)

/personal | Posted at 2:45pm

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