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Sun, Jun 11, 2006

Why Nonprofits (and Foundations) Should Care About Open Source    #

Why should nonprofit organizations care about OpenSource? I've had an ongoing conversation about this with KatrinVerclas for a while now, and I thought it would be worth outlining the arguments here. I actually think philanthropic organizations should care a lot more about OpenSource than nonprofits, and I'll explain why below.    (KOD)

Forget, for a moment, the question of whether nonprofits should be investing in technology or what the long-term return on investment might be. That question is a bit of a red herring, because a lot of nonprofits have fundamental problems (poor management, under-resourced, etc.) that can't be resolved with technology.    (KOE)

Instead, assume that there are specific needs that can be addressed by technology. The question is, what do nonprofit organizations need to leverage that technology? They need two things:    (KOF)

If there's an affordable tool that meets your needs, and if you have the capacity to install, maintain, and use it, then it doesn't matter whether the tool is proprietary or OpenSource. Use it.    (KOI)

If there's no tool that meets your exact needs, then that tool becomes a candidate for fundraising, and the conversation likely shifts from the nonprofit itself to foundations. If you're a foundation and if you're going to invest in the creation of a tool, there are all the reasons in the world to invest in OpenSource.    (KOJ)

Most importantly, as a foundation (or nonprofit), you're more likely to be skilled at connecting people than you are at developing software. And this is exactly what developers need to build better tools -- a greater understanding of their users. Commercial companies aren't likely to care about a market unless it is mature, and the needs of most nonprofits don't fall into that category. But OpenSource developers will care. Many OpenSource developers share the same underlying "do good" attitude that folks in the nonprofit world have, and they're more than happy to improve their tools for the nonprofit community. By focusing on connecting with a pre-existing software development community that is already predisposed to work for the social good, you are likely to get better tools sooner than you might from proprietary software companies.    (KOM)

More importantly, the process of connecting has a powerful side-effect: It helps build organizational capacity. When you connect your community to developers, you're also connecting your community to each other. There will be some who will feed off the knowledge of developers, and that's critical. Even more critical is what your community will absorb from each other. People are far more likely to learn from their peers -- those they perceive are as lost as they are -- then they are from authority figures.    (KON)

/forbenefit | Posted at 8:57pm

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